Sales Team Leader - Contract

Position: Team Lead, Sales
Contract
Location: Mexico City, MEX

Who We Are:

Getaround is a pioneering connected carsharing platform that started in 2011 and now operates in over 1,000 cities across the United States and Europe.

We match convenient and affordable cars with people who need them through our peer-to-peer marketplace. Our innovative car technology allows users to book and access various vehicles directly through our app, eliminating the need to meet in person, carry access cards, wait in lines, or coordinate key pickups, unlike traditional rental services.

Getaround is dedicated to providing economic opportunities to local communities. Our network includes users who need cars for on-demand mobility and entrepreneurial hosts who rent out their cars through our platform, including those running their own carsharing businesses.

Cars are typically parked for 22 hours a day on average. By sharing cars, we reduce the number of vehicles on the road, leading to fewer accidents, decreased traffic, and less need for parking space. Carsharing modernizes mobility by integrating multiple efficient transportation methods for various use cases.

Our goal is to reduce greenhouse gases and pollution through carsharing. Studies indicate that carsharing leads to reduced driving and encourages the use of vehicles better suited to individual needs, potentially lowering household carbon emissions by up to 40%. Shared cars are used more often and retired faster, which accelerates the adoption of newer, more energy-efficient vehicles.

Our mission is to enable people to carshare everywhere and shift away from car ownership. Want to join us?

Your Mission:

As a Team Lead, you will manage one or more teams crucial to our business's success. We are looking for a motivated individual to oversee daily team activities to ensure monthly targets are met. This role will cover various responsibilities, including customer support, staffing, training, quality assurance, team development, and continuous improvement efforts.

What You’ll Do:

• Serve as a role model for team members
• Treat team members fairly
• Address questions or concerns promptly and effectively
• Provide guidance and support to team members
• This job description may evolve, with additional duties added or modified as needed.

What You’ll Bring:

• Strong communication skills (phone, email, etc.)
• Excellent teamwork abilities
• Problem-solving skills
• Customer service experience
• Proficiency in Google Sheets, Salesforce, and other standard CRMs

Work Environment:

• Typical work setup involves desktop computing using standard equipment (laptop, keyboard, mouse, monitors, desk, chair) in a home office or other remote workspace.

Physical Demands:

• Ability to sit and use desktop computing equipment for extended periods
• Manual dexterity for operating desktop equipment
• Ability to communicate effectively using virtual meeting tools
• Ability to lift and carry up to 15 pounds if necessary
• Reasonable accommodations will be made for qualified individuals with disabilities

We Are Getarounders!

Getaround is an equal-opportunity employer committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind regardless of race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (physical or mental), or any other characteristic protected by law. This policy covers all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Consistent with our commitment to equal employment, Getaround will provide reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to perform essential job functions due to a disability, please contact us to request an accommodation.

We are proud to be an Equal Opportunity Employer and value perspectives from all backgrounds. Join us in making Getaround a great place to work!