Join Slasify's Global Team as an Account Manager!

Founded in 2016, Slasify is a technology company based in Singapore that operates with a fully remote team. We are expanding rapidly through our Employer of Record (EOR) and payroll services, catering to businesses globally. Our team members are currently based in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and beyond!

We are seeking an Account Manager to join our Customer Department. The ideal candidate will have 2-3 years of experience in a client-facing role. Please submit your application in English.

Responsibilities:

• Establish and maintain trusted advisor relationships with clients.
• Ensure timely and successful delivery of our solutions according to customer needs and objectives.
• Manage the onboarding and offboarding process for clients and their employees.
• Communicate and update leadership on the progress of monthly and quarterly initiatives.
• Prepare monthly reports for client accounts and collaborate with the finance team for accurate and timely invoicing.
• Crosscheck and confirm payroll and reimbursements for clients' employees.
• Work with the sales team to identify and develop opportunities within the territory.
• Address challenging client requests or escalate issues as needed.

Requirements:

• Previous professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or similar role.
• At least 2-3 years of experience in a client-facing position.
• High attention to detail and excellent organizational skills.
• Proficiency with CRM software and project management tools.
• Proven ability to manage multiple client accounts and time-sensitive projects simultaneously.
• Excellent listening, collaboration, and cross-cultural patience and understanding.
• A proactive attitude with strong problem-solving skills and a desire to learn.
• Ability to work independently with minimal supervision; prior remote working experience is a plus.
• Strong verbal and written communication skills.
• Fluency in English and Mandarin Chinese is essential.

Benefits:

• Unlimited holidays (non-cashable).
• Flexible working hours.
• Laptop buy-back policy.
• Seasonal bonus.

Equal Employment Opportunity Disclaimer: At Slasify, we respect your privacy and are dedicated to protecting your personal data. We are committed to providing equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.