Customer Success Lead, Benelux Region

Who We Are

At Deel, what we do defines who we are. Our expanding family of companies comprises a global team dedicated to making it effortless for businesses to hire anyone, anywhere.

Our team of over 3,000 driven individuals spans more than 100 countries, unified by a diverse culture that fosters continuous learning and innovation. This unique blend allows us to constantly enhance our platform and products for our customers.

Our mission is clear: companies should have access to the best talent worldwide. We are building the premier platform to make this vision a reality. Leveraging our market-leading technology, deep expertise, and global team, we deliver top-tier products and features that enable millions of jobs globally, connecting the best talent with the best companies and opportunities.

Why Join Us?

We believe a 30-mile hiring radius should no longer limit how companies recruit talent because exceptional candidates exist everywhere. Deel envisions a world without hiring borders, pairing perfect candidates with great companies regardless of location.

We provide global teams with all the tools they need to hire, onboard, manage, pay, and scale rapidly. Our goal is to nurture a diverse global economy by creating a generational platform that seamlessly connects companies with talent worldwide.

Following our successful Series D funding in 2021, we raised an additional $50M in 2023, doubling our valuation to $12B. There's never been a more exciting time to join Deel, the market leader in international payroll and compliance.

Who You Are

As the face and voice of Deel for our clients, you will build genuine and lasting relationships while transforming these connections into opportunities for long-term revenue growth. You'll act as a trusted advisor, offering strategic guidance on operational and product-related issues. Internally, you will advocate for clients, championing new products and capabilities to support their business expansion with Deel.

You are a passionate business builder who thrives on solving complex, challenging, and often ambiguous problems, driving real impact across the business. You're a talented generalist, comfortable diving into data for insights and managing cross-functional projects with multiple stakeholders. Collaboration and high performance are non-negotiable priorities for you, as you excel in a team environment. If this resonates with you, we invite you to join our team!

Duties

• Develop a vision and strategy for clients by understanding their business goals and how Deel’s tools can help achieve them.
• Build deep, trusting relationships with clients by identifying their pain points, providing solutions, and recognizing growth opportunities.
• Create data-driven recommendations by accessing, analyzing, and synthesizing large data sets.
• Solve problems and implement solutions across Deel on behalf of clients.
• Collaborate with the product and operations teams to drive impactful improvements.

Requirements

• Minimum of 2+ years of relevant work experience, including client-facing roles.
• Experience in fast-growth startups, top-tier management consulting, investment banking, or private equity.
• Global payroll experience is preferred.
• Proven relationship builder who remains calm under pressure and celebrates clients' successes.
• Quantitative and data-savvy; comfortable drawing insights from complex data sets and making actionable recommendations.
• Self-starter with a growth mentality; thrives in fast-paced environments and takes on high responsibility roles.
• Strong track record of achievement in previous roles.
• Excellent written and verbal communication skills in English.

Bonus Points

• Passionate about the future of work.
• Experience in building consumer/business-facing products, focusing on customer experience and growth.
• International work experience across multiple countries and cultures.
• Enjoys earning bonus points!

Total Rewards

Our commitment to inclusivity and access for all is reflected in our fair and competitive pay, scalable benefits, rewards, and perks.

What You’ll Enjoy:

• Tailored computer equipment for your role.
• Stock grant opportunities based on role, employment status, and location.
• Additional perks and benefits based on employment status and country.
• Flexibility of remote work, including WeWork access where available.

At Deel, we are an equal-opportunity employer that values diversity. We encourage applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or other legally protected characteristics.

Communication: Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, such as @deel.com and emails from acquired companies like @payspace.com and @paygroup.com. Visit our careers page for the most up-to-date job listings at Deel.